Software as a Service  >  CRM  >  LiveOps


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Product Overview

LiveOps offers two solutions for enterprises: Contact Center in the Cloud, a platform for managing contact centers, and Workforce in the Cloud, an on-demand workforce for outsourcing call center calls. LiveOps On-Demand Contact Center Platform enables enterprises to rapidly deploy an always-on and instantly scalable contact center infrastructure in a pay-per-use model that enables customers to achieve greater operational and cost efficiencies. LiveOps uses this same technology platform to run the virtual call center with a community of on-demand independent agents. Customers have the flexibility of using their own agents or using LiveOps workforce.