Software as a Service

Cloud based delivery of complete software applications that run on infrastructure the SaaS vendor manages. SaaS applications are accessed over the Internet and typically charged on a subscription basis.

  • Billing  (3)

    Application services to manage customer billing based on usage and subscriptions to products and services.

  • Collaboration  (20)

    Platforms providing tools that allow users to collaborate in workgroups, within enterprises, and across enterprises.

  • Content Management  (7)

    Services for managing the production and access to content for web based applications.

  • CRM  (14)

    Platforms for CRM application that range from call center applications to sales force automation.

  • Document Management  (6)

    Platforms of managing documents, document production workflows, and providing workspaces for groups or enterprises to find and access documents.

  • Education  (5)

    Provides of online services to Educators and Educational institutions.

  • ERP  (12)

    Enterprise resource planning (ERP) is an Integrated computer-based system used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources.

  • Financials  (12)

    Applications for managing financial processes for companies that range from expense processing and invoicing to tax management.

  • Healthcare  (10)

    Services for improving and managing people's health and healthcare management.

  • Human Resources  (11)

    Software for managing human resources functions within companies.

  • IT Services Management  (7)

    Software that helps enterprises manage IT Services delivery to services consumers and manage performance improvement.

  • Personal Productivity  (8)

    Software that business users use on a daily basis in the normal course of business. The typical suite includes applications for word processing, spreadsheets, and presentations.

  • Project Management  (12)

    Software packages for managing projects. Features of packages may specialize the offering for specific types of projects such as software development, construction, etc.

  • Sales  (9)

    Applications that are specifically designed for sales functions such as pricing, commission tracking, etc.

  • Security  (11)

    Hosted products for security services such as malware and virus scanning, single sign-on, etc.

  • Social Networks  (4)

    Platforms for creating and customizing social networking applications.


Aug 19, 2010 -
Blewis says:

On the business intelligence side, the leading SaaS business intelligence provider is Birst

Apr 07, 2011 -
Tarun Philar says:

I would add PLM to the above list.

Jul 11, 2011 -

Logistics is a field perfectly suited for SaaS / PaaS offerings and as such Freigfhtgate has been a pioneer of such service from transportation procurement, execution, connectivity, end-to-end visibility, rate management all the way to inovice audit and payment.

As such I would encourage adding a category for Logistics in this nice overview.